Noticeboard

Coronavirus update

“Due to the recent surge in Covid-19 and the pressures on the NHS, we have been asked to stop any NON-ESSENTIAL work immediately. We will keep this under review.

We are asking that you ONLY call us or do an online consultation if you have an URGENT request. If it is a ROUTINE request, we will ask you to contact us when the pressures have reduced. We are still taking all prescription requests as normal. Please do continue to contact us for acute illnesses or urgent matters.

If you already have an appointment booked and it is classed as non-urgent work the practice will contact you and advise that your appointment is postponed until we are able to restart these services again.

Thank you for your support.

As of Monday 16th March 2020

Due to the current CORONAVIRUS pandemic, for the safety of all our patients and staff and to reduce the risk of onward transmission, we will not be booking any face to face appointments directly without our doctors consulting with you first.

 

We request that you make contact with the practice via econsult through our website. If this is not possible for you, please call the practice to book a telephone appointment; the doctor will decide upon whether you need to attend the surgery and you will be booked in accordingly.

 

This will be the situation for the foreseeable future, and only patients with booked appointments should be attending the surgery.

For more info click on www.gov.uk/coronavirus

Repeat Prescriptions

These are computerised, the practice having a list of all regular medication that patients are using.

Patients are issued with a printed prescription, which is signed by the doctor and a printed copy, which should be retained to be used to re-order their medicines, please tick the items you required. If a medicine you normally take is not on your prescription copy, please print the name and dose in black letters.

  • Repeat prescriptions may be brought in by hand
  • Out of surgery hours they can be posted through our letter box
  • They can be posted via Royal Mail
  • Or they can be faxed to us on 01628 789623
  • You can also request repeat items online via the link at the top of this page if you have registered for this.

We are unable to take requests for repeat prescriptions over the telephone.

If you provide a self addressed stamped envelope we will post a repeat prescription back to you as soon as it is ready.

A patient may opt to have their prescriptions collected from the surgery by one of the local chemist. Please ask our receptionist for details about this.

Please allow 48 hours for your prescription to be processed. If you are using one of the services offered by local chemists for collection, please add a day to the turnaround time.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

 
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