Noticeboard

Coronavirus update

“Due to the recent surge in Covid-19 and the pressures on the NHS, we have been asked to stop any NON-ESSENTIAL work immediately. We will keep this under review.

We are asking that you ONLY call us or do an online consultation if you have an URGENT request. If it is a ROUTINE request, we will ask you to contact us when the pressures have reduced. We are still taking all prescription requests as normal. Please do continue to contact us for acute illnesses or urgent matters.

If you already have an appointment booked and it is classed as non-urgent work the practice will contact you and advise that your appointment is postponed until we are able to restart these services again.

Thank you for your support.

As of Monday 16th March 2020

Due to the current CORONAVIRUS pandemic, for the safety of all our patients and staff and to reduce the risk of onward transmission, we will not be booking any face to face appointments directly without our doctors consulting with you first.

 

We request that you make contact with the practice via econsult through our website. If this is not possible for you, please call the practice to book a telephone appointment; the doctor will decide upon whether you need to attend the surgery and you will be booked in accordingly.

 

This will be the situation for the foreseeable future, and only patients with booked appointments should be attending the surgery.

For more info click on www.gov.uk/coronavirus

When We Are Closed

The number to call for out-of-hours assistance is 111. You will be directed through to a trained call handler who will talk you through your symptoms using standard NHS pathways and advise you on the next steps.

This may include speaking to the out of hours GP, self care advice, attending a pharmacy for over the counter treatment, attending a walk in centre or A+E department.

Please feedback any views on this system via our patient participation group.

Slough Walk – In Centre 

Upton Hospital, Albert Street, Slough, SL1 2BJ

Telephone: 01753 635 505

The Slough Walk – in Centre offers NHS advice, information and treatment for minor illness and injuries, from experienced nurses. Appointments are not needed and the opening hours are:  8am-8pm, 365 days a year.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website