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Coronavirus update

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.


The risk to the general public is moderate. If you have arrived back to the UK, or transited through, mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.


Anyone who has travelled to China or places listed above in the last 14 days and develops symptoms of cough or fever or shortness of breath, should immediately:


  • Stay indoors and avoid contact with other people as you would with the flu
  • Call NHS 111 to inform them of your recent travel to the country


Information for the public is available at


Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.


The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China are currently in isolation.


Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others.  Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.


Everyone is being reminded to follow Public Health England advice to:


  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.


You can find the latest information and advice from Public Health England at

Opening Times

Monday08:30 - 13:0014:00 - 18:00
Tuesday08:30 - 13:00By urgent request *
Wednesday08:30 - 13:0014:00 - 18:00
Thursday08:30 - 13:0014:00 - 18:00
Friday08:30 - 13:0014:00 - 18:00

Please note that telephone lines are open 08:30 – 13:00 and reopen at 14:00 until 18:00 Monday to Friday. Between the hours of 8.00 am- 8.30 am and 6 pm - 6.30 pm our phones are covered by the administrative team at East Berkshire Primary Care Out of Hours, who can direct your call to one of our doctors if your call is urgent.  You can contact them on 03000 240 015.    If you need to contact medical advice out of these hours please call 111 or in a life-threatening emergency please call 999

* Please note that on Tuesday afternoons the surgery doors are open between 16.00-17.45 for collection of prescriptions, forms ect.  We do not have a booked surgery and do not provide routine care, however in an emergency contact the practice.  Please note our Phone lines are open between 14.00 - 18.00 


The surgery is closed one afternoon per month in order for our doctors and nurses to receive on-going clinical education.

Thursday 26th March 2020 - the Practice closes at 12.30 and re-opens at 8.30am the next day

Wednesday 29th April 2020 - the Practice closes at 12.30 and re-opens at 8.30am the next day

Thursday 21st May 2020 - the Practice closes at 12.30 and re-opens at 8.30am the next day

Wednesday 24th June  2020 - the Practice closes at 12.30 and re-opens at 8.30am the next day

Thursday 16th July 2020 - the Practice closes at 12.30 and re-opens at 8.30am the next day

Prior notice of the dates will also be posted on the surgery side window.

GP Hub 

Evening and Weekend appointments at the General Practitioners Hub  (St. Marks Hospital and King Edward Hospital)

The practice is working with other practices across Windsor and Maidenhead to provide access to appointments for our patients on evenings and weekends at St Marks Hospital. Please click on the link below for more information.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website