Coronavirus update

“Due to the recent surge in Covid-19 and the pressures on the NHS, we have been asked to stop any NON-ESSENTIAL work immediately. We will keep this under review.

We are asking that you ONLY call us or do an online consultation if you have an URGENT request. If it is a ROUTINE request, we will ask you to contact us when the pressures have reduced. We are still taking all prescription requests as normal. Please do continue to contact us for acute illnesses or urgent matters.

If you already have an appointment booked and it is classed as non-urgent work the practice will contact you and advise that your appointment is postponed until we are able to restart these services again.

Thank you for your support.

As of Monday 16th March 2020

Due to the current CORONAVIRUS pandemic, for the safety of all our patients and staff and to reduce the risk of onward transmission, we will not be booking any face to face appointments directly without our doctors consulting with you first.


We request that you make contact with the practice via econsult through our website. If this is not possible for you, please call the practice to book a telephone appointment; the doctor will decide upon whether you need to attend the surgery and you will be booked in accordingly.


This will be the situation for the foreseeable future, and only patients with booked appointments should be attending the surgery.

For more info click on

New Patient Registration

Ross Road Medical Centre looks after patients that live within our Maidenhead practice boundary. We always welcome new patients joining the practice.

Patients have to attend the practice and complete a registration process, with completed forms and proof of address. Patients are then booked in for a new patient health check appointment with one of our nurses. Patients also need to bring with them proof of address at registration such as a utility bill, drivers licence etc.

Due to the current Corona Pandemic, if you have registered online you will need to call us to complete registration.

Please note that patients will not be registered with the practice until the required information has been provided complete and the patient has completed their New Patient Health Check.

Patients are registered with the practice and not an individual doctor.

Change of Personal Details

Please ensure to update us on any changes to your personal details on a regular basis. This allows us to stay in contact with you should the need arise. Please inform our reception team when you are next in the practice of any changes by completing a change of detail form.

pdfChange of Address

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdf A Patient Guide to GP Services

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